Terms of service

Terms of service


PURPOSE AND SCOPE OF APPLICATION


-This section informs you about the conditions of use of our website and the terms and conditions that will govern the services and product sales operations between TOXIC WORKOUT and its customers.

-Using this website or registering as a user presupposes acceptance of these General Conditions.

-These General Conditions shall apply to the services and operations for the sale of products between TOXIC WORKOUT and its clients.

-They will also be understood as accepted by the client, for all purposes, when placing any order with TOXIC WORKOUT.

-These General Conditions exclude the application of any general purchase conditions of third parties.

-The purchase and sale operations between TOXIC WORKOUT and the client will be complemented, where appropriate, by the Particular Conditions that may be expressly agreed between the parties, lacking value, for all purposes, any other conditions that have not been expressly accepted in writing. .


REQUESTS


-Once the registration procedure in our system is finished, the Client can place his order.

-The placing of the order by the customer implies full acceptance of the prices, the description of the products for sale and these General Conditions. For the order to be considered effective, it must receive express confirmation from TOXIC WORKOUT. All orders are subject to item availability.

-Our products are proposed in the limit of available stock shown on the web. All errors or exceptional modifications are beyond our control and do not imply any responsibility on the part of TOXIC WORKOUT. In case of unavailability of the product, once the order has been placed, we will inform you by email of the delay, partial shipment or cancellation of the order.

-The preparation times of the products are indicated in the purchase process when choosing the shipping method. The preparation times refer only to working days. Most of the products indicate a term of 30 days. TOXIC WORKOUT will try to issue the orders before the indicated deadline, but sometimes delays beyond our control may occur, without this generating the right to any compensation. Preparation times that exceed 30 days are estimates, so TOXIC WORKOUT does not guarantee delivery within the estimated times indicated.

-TOXIC WORKOUT reserves the right to modify the design of the products and/or their packaging in its constant search to improve them and adapt them to the needs of the market, always guaranteeing that the quality will be similar or superior.


PRICE


-The sale prices in the online store include VAT.

-The price of the items does not include advice, installation, training or other types of technical support, other than that specified in the warranty regulations described in these same General Conditions.

-In the event that the client places an order for products with an erroneous price, TOXIC WORKOUT will communicate the correct price and, where appropriate, their acceptance to place the order, provided that the client expressly confirms it with the correct price.


WAY TO PAY


-The customer can make the payment by credit or debit card or PayPal.

-The availability of these payment methods depends on the type of service or product to be paid for and the geographical location of the buyer or recipient.

-The use of any of these payment methods implies acceptance of the conditions associated with it.

-In order to improve the user experience, TOXIC WORKOUT reserves the right to activate a payment agreement through PayPal when the customer selects this payment method. The client can request the cancellation of the collection agreement or cancel it from their PayPal account.


SHIPPING AND TRANSPORTATION


-The shipment of the material will be made to the address indicated by the client at the time of making the purchase.

-The delivery times will be those indicated on the website. These may vary depending on the payment method chosen.

-TOXIC WORKOUT offers multiple transportation options. Their availability depends on the destination and the goods transported.

-Transport times will depend on the destination and the chosen transport option

-The indicated deadlines are estimated and not binding. The delay in meeting the deadlines will not entitle the customer to demand direct or indirect damages or any compensation, reject the order or suspend the fulfillment of any obligation, especially payment.

-If necessary, the distributor is responsible for communicating with his client so that he provides all the necessary information to the carrier to make the delivery.

-TOXIC WORKOUT will not be responsible for the total or partial breach or the delay in the fulfillment of its obligations to the client, if it was motivated by a fortuitous event or force majeure that affects both TOXIC WORKOUT and its suppliers or carriers, including the assumptions of strike, other labor or industrial contingencies, lack or impossibility of obtaining products, etc. TOXIC WORKOUT may cancel and void orders for products in progress, without accruing any indemnification or compensation in favor of the client.


RECEPTION


-It is the Recipient's obligation to verify at the time of receipt of the merchandise, that the delivery corresponds to the requested order, appears on the invoice and is correct in its presentation, condition, documentation and packaging. In the event that any package has visible signs that lead to suspect that it may be damaged, it is the Recipient's obligation to record in writing on the delivery note (whether digital or on paper) that the merchandise is damaged. Accepting the merchandise without this reservation will invalidate subsequent claims by the customer.

-In the event of finding yourself in a situation contemplated in the previous point, you must open an incident (from now on a ticket) in the email info@toxicworkout.com writing the word 'incident' in the subject.

-Any ticket received through an incorrect channel or without the required documentation will be automatically canceled.

-Only claims by the customer will be accepted within 14 calendar days after receipt. After this period without having made the claim, it will be understood that the merchandise has been received by the Recipient in perfect condition of quality and quantity.

-TOXIC WORKOUT reserves the right to reship, refund or require the customer to save the defective product as it deems appropriate.


WARRANTY CONDITIONS


-The guarantee of the products purchased by the client of TOXIC WORKOUT that are subsequently distributed to consumers and users will be managed directly between the client and said consumers and end users.

-TOXIC WORKOUT offers the customer, as a general rule, a 24-month warranty on its products, covering only product manufacturing defects.

-The products on sale have a 12-month warranty. These products are classified according to their condition and claims related to the described condition will not be accepted.

-TOXIC WORKOUT will not accept any shipment that has not been previously authorized by our After Sales service.

-Once the defect of the product is accredited, a refund of the cost of the product will be carried out without the shipping costs incurred.

-In the event that the product presented as defective did not really have such a defect, TOXIC WORKOUT will notify the customer of the non-reimbursement of the same. This is stored for 30 days waiting for the customer to confirm if they want to recover the product after paying the corresponding shipping costs, or if they abandon it. After this period, you will lose the right to any claim.

-The guarantee will be automatically invalidated in these cases:

  • When the cause of the damage or breakdown is due to incorrect use, as well as accidents, improper use, blows, breakage, accidents or breakdowns caused by other causes not attributable to normal operating conditions. When it comes to repairs by lack of maintenance, adjustment, revision or cleaning. Use in unsuitable environments (with dust, exposed to direct sunlight, with vibrations, with extreme temperatures [below 5ºC and above 40ºC], humidity outside the limits [less than 10% and greater than 95%] and extreme salinity. Due to improper assembly carried out by a non-competent person.


LIMITATION OF LIABILITY


-TOXIC WORKOUT does not grant any guarantee nor is it responsible for the lack of suitability of the products for the purposes intended by the client.

-TOXIC WORKOUT will not respond in any case before the Distributor or third parties for direct, indirect, derived or related losses or damages with the object of this contract or the incorrect functioning of the product, including accidents to people, damage to goods other than the object of the contract or loss of benefits. Any commitment and obligations of the client resulting from the guarantees existing between him and his clients that exceed those indicated above and that have not been accepted by TOXIC WORKOUT in writing and expressly, will be for the exclusive account of the client.

-The images of the articles may suffer slight variations in terms of their tonality, the color configuration of each user's monitor could show a tone or color slightly different from the original, this case not being a reason for customer complaint.


PRIVACY POLICY


-TOXIC WORKOUT recognizes the importance of protecting the privacy and rights of its clients and guarantees the correct treatment of their data, fully respecting current legislation.

-The client, when registering on the TOXIC WORKOUT website, expressly accepts the processing of their personal data.


PROPERTY


-This website is the property of TOXIC WORKOUT, as well as all rights to its content, images, texts and designs. All the elements of this page, its design and its content are protected by the laws of Intellectual Property, Industrial Property and international treaties related to Copyright.

-Unless explicitly authorized by TOXIC WORKOUT, you may not reproduce, transmit or exploit the content of this website in any way.


DIVISIBILITY


If any provision of these conditions is invalid or becomes invalid or unenforceable under applicable law, such provision will be ineffective, but only to the extent of that precise invalidity, and will not affect any other provision of the present conditions.


APPLICABLE LAW AND JURISDICTION


-These General Conditions of Sale will be governed and interpreted in accordance with the legislation in force in Spanish territory.

-In case of litigation, the contracting parties submit to the Courts and Tribunals of Castellón (Spain) expressly waiving any other jurisdiction that may correspond to them.

-However, the previous point will not prevent TOXIC WORKOUT from exercising the right to resolve any dispute in another competent jurisdiction.

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